Privacy Policy

Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Information: This includes information that can be used to identify you, such as your name, postal address, email address, telephone number, and other identifiers.
• Health Information: When you inquire about our services or apply for admission, we may collect health information relevant to providing appropriate care.
• Non-Personal Information: This includes demographic information, preferences, interests, and other non-identifying information.
• Usage Information: We may collect information about your interactions with our website, including IP address, browser type, operating system, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your experience.

How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide when filling out forms on our website, such as contact forms, tour request forms, or employment applications.
• Automated Collection: As you navigate through our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
• Third-Party Sources: We may receive information about you from third parties, such as healthcare providers, insurance companies, or referral sources, with your consent.

How We Use Your Information

We may use the information we collect about you for various purposes, including:

• To provide, maintain, and improve our website and services
• To process and respond to your inquiries, requests, and applications
• To provide you with information about our services that may be of interest to you
• To personalize your experience on our website
• To comply with legal obligations and regulatory requirements
• To protect the rights, property, or safety of Chestelm Health & Rehabilitation Center, our residents, or others

Disclosure of Your Information

We may disclose personal information that we collect or that you provide:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process
• To protect the rights, property, or safety of our company, our residents, or others

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

HIPAA Compliance

As a healthcare provider, Chestelm Health & Rehabilitation Center is subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain compliance with HIPAA regulations regarding the protection of personal health information. For more information about our HIPAA practices, please contact our Privacy Officer.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: